Case study
ofi exchanges factory environment for innovative city office
February 23, 2024

For decades, Ofi operated from their office and factory buildings in the Zaanstreek. The B2B supplier of cocoa, coffee, dairy, nuts and spices is now exchanging this traditional working environment for an industrial hotspot in Amsterdam. Here, they are moving into a brand new office with over two hundred employees, fully tailored to a modern, hybrid work strategy. Ofi approached CBRE for comprehensive strategic advice: from workplace concept, design and construction to project, change and cost management.










From Zaan to Mokum
The reason for the move? "A number of things were going on," says Marjan Beijer-de Looze, Head of HR EMENA at ofi. "We had been in Koog aan de Zaan for decades. In other words: old building, not exactly sustainable. Moreover, we weren't just in Koog, we also had a number of teams in Rotterdam and Wormer; we wanted to bring our products and departments closer together. We had also long wanted to build a customer solutions center (CSC), where we can come up with new product applications together with our customers. We are now bringing all of this together under one roof."
The Joan
"But that wasn't so easy, because we had quite a few requirements. For the office space, but certainly for the CSC," Marjan continues. That's why ofi turned to CBRE, for technical expertise and data-driven advice. "They found us a beautiful space in The Joan in Amsterdam: a modern and sustainable office building near the Amstel junction. Easily accessible, fully equipped. And therefore much more interesting for young talent!"
Hybrid work strategy
Here, Ofi houses about two hundred employees. "Of course we want people to come to the office as much as possible, because it's a beautiful building," Marjan says. "At the same time, the office is increasingly becoming a place for collaboration and meeting, and you really don't have to get in the car or train every day; working from home is also possible.
"With the help of CBRE, we asked employees: how often are you behind a computer, how often do you make phone calls and how often are you in meetings? In other words: what do you really need on the days when you do come to the office? Through surveys and data analyses, we figured this out. Then, together with CBRE, we came up with a modern, hybrid workplace concept - fully tailored to the needs of our teams."










Breeding ground for innovation
The showpiece of the new office? "The CSC, without a doubt! Of course, we come from a factory environment. With such a move, there is a risk that you lose sight of your product. Thanks to this innovation center, we keep sight of what we do and what we are good at: producing high-quality and sustainable food ingredients."
Grand and modern, not cold
The building was there, the interior followed. "Somehow, CBRE managed to give each department a cozy and homely feeling. This is due to the furniture, floor, color use and lots of greenery. The building radiates the warmth that we as an organization also want to radiate. That's what makes people like to come there."
Getting used to it
After about seventy years in the Zaanstreek, the move to 'the big city' is quite a big one. "We paid a lot of attention to this. Our employees were so used to the old place, and worried about the bustle, traffic jams, change. You know what you have, not what you get. Fortunately, CBRE guided us well - they know these kinds of trajectories and the concerns that employees run into. From the start, they said: communication is the most important thing. Informing, answering questions, reassuring."
On the advice of CBRE, ofi appointed ambassadors within the company: employees who were enthusiastic about the move and could convey that to the departments. "Subsequently, we continuously engaged in conversations with employees and managers. We listened to them and took their concerns seriously. That already took away a lot of them."
Soft landing
That paid off, because now that we have moved, I only hear positive stories. From day one, everyone was able to work here comfortably, that's really an achievement. This smooth transition has been made possible in part by CBRE's comprehensive and expert services. What am I proud of? That our employees - despite the change and the traffic - are happy with their new workplace.
Related Services
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Build resilience, attract and retain talent, and foster connection and collaboration in your workplace.
Create intentional spaces that fit your vision, brand and culture—and deepen connections between people and the built environment.
Hybrid work is determining what you do and where, but without losing productivity or social connectedness. What does this mean for the role and size o...
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